What is Video Converter?

Created by Surf Island Solutions, Video Converter is a potentially unwanted program (PUP) that claims to enable conversion of video formats and to solve all video-related problems. On initial inspection, this functionality may seem legitimate and useful, however, be aware that Video Converter is considered to be adware, since it employs a deceptive software marketing method called ‘bundling’ (stealth installation of additional programs together with the chosen software) to install on Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without users’ consent. After successful infiltration, Video Converter generates intrusive online ads and tracks users’ Internet browsing activity.

Advertisements generated by this PUP include (but are not limited to) pop-up/under, banner, interstitial, and text ads. There is a high probability that clicking these advertisements will cause high-risk adware or malware infections. Furthermore, Video Converter continually monitors users’ Internet browsing activity by collecting various software and hardware information such as Internet Protocol (IP) addresses, operating system and browser types (and browsing data including cookies, browsing history, URLs visited, search queries entered into search engines, pages viewed, etc.), device identifiers, geographic locations, and other similar details that may be personally identifiable. This behavior can result in serious privacy issues or even identity theft, and therefore, you are strongly advised to eliminate Video Converter from your Internet browsers.

Video Converter is similar to other potentially unwanted programs that use bundling as an installation method. Some examples are EnterDigital, Spark Cast, and AppSuper among many others. None of these applications are useful to the user – their purpose is to generate revenue by sharing collected data with third parties and delivering intrusive online ads. Research shows that most adware is distributed via small programs called ‘download clients’ on freeware download websites such as download.com, soft32.com, and softonic.com among many others. Download clients are used by these websites as free services and traffic monetization tools, since they offer installation of promoted (according to the developers, ‘100% legitimate and virus-free’) browser extensions together with the chosen software. Thus, reckless download and installation of freeware often leads to high-risk adware or malware infections. Inadvertent installation of Video Converter, or other similar adware, can be prevented by closely inspecting each step of the free software download procedure and clicking ‘Decline’ if installation of any additional programs is offered. Furthermore, all software downloaded from the Internet should be installed using the ‘Advanced’ or ‘Custom’ installation options, rather than ‘Typical’, ‘Regular’, or ‘Quick’ – this will reveal any hidden applications listed for installation and allow you to decline them. If your computer is infected with Video Converter, and you observe intrusive online ads when browsing the Internet, follow the instructions below to uninstall this adware from your Internet browsers.

Video Converter adware installer setup:

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Quick menu:

• What is Video Converter?
• STEP 1. Uninstall Video Converter application using Control Panel.
• STEP 2. Remove Video Converter adware from Internet Explorer.
• STEP 3. Remove Video Converter ads from Google Chrome.
• STEP 4. Remove ‘Ads by Video Converter’ from Mozilla Firefox.
• STEP 5. Remove Video Converter extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Video Converter adware removal:

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for “Video Converter“, select this entry and click “Uninstall” or “Remove”.

After uninstalling the potentially unwanted program (which causes Video Converter ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Video Converter adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

 Remove malicious add-ons from Internet Explorer:

Click the “gear” icon  (at the top right corner of Internet Explorer), select “Manage Add-ons”. Look for “Video Converter“, select this entry and click “Remove”.

Optional method:

If you continue to have problems with removal of the video converter adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon  (at the top right corner of Google Chrome), select “Tools” and click on “Extensions”. Locate: “Video Converter“, select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the video converter adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu  (at the top right corner of the main window), select “Add-ons”. Click “Extensions”, in the opened window, remove “Video Converter“.

Optional method:

Computer users who have problems with video converter adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu,  in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences….

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data…

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select “Extensions“. Locate all recently-installed suspicious browser add-ons and click “Remove” below their names.

Optional method:

If you continue to have problems with removal of the video converter adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers’ websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.